Unsere Services
Als Full-Service-IT-Anbieter mit Sitz in München unterstützen wir Unternehmen jeder Größe und aus allen Branchen mit maßgeschneiderten Dienstleistungen.
Why you can count on us!
actera – Our expertise makes the difference
Our approach to providing a seamless service
How we work
Direct contact with our clients is our top priority. Although we are able to manage numerous projects efficiently via video or telephone conferences, it is important to us to get to know our clients in person. Direct and ongoing communication is essential for gaining an in-depth understanding of business processes and developing bespoke IT solutions.
To provide you and our customers with the best possible support, we follow the following approach:
1. Plan
Comprehensive analysis of requirements, development of an IT strategy and creation of a bespoke transformation plan.
1. Plan
Comprehensive analysis of requirements, development of an IT strategy and creation of a bespoke transformation plan.
2.Transform
Implementation of planned measures, migration of existing systems, introduction of new technologies and change management.
2. Transform
Implementation of planned measures, migration of existing systems, introduction of new technologies and change management.
3. Operate
Secure and stable operation of the IT infrastructure and services, with a focus on performance, security and efficiency.
3. Operate
Secure and stable operation of the IT infrastructure and services, with a focus on performance, security and efficiency.
4. Service
Continuous improvement, maintenance, support and further development of all services to ensure long-term customer support.
4. Service
Continuous improvement, maintenance, support and further development of all services to ensure long-term customer support.
Unser Ansatz für einen reibungslosen Service
Wie wir arbeiten
Der direkte Kontakt mit unseren Kunden hat für uns höchste Priorität. Auch wenn wir zahlreiche Projekte effizient per Video- oder Telefonkonferenz betreuen können, ist es uns wichtig, unsere Kunden persönlich kennenzulernen. Der direkte und stetige Austausch ist essenziell, um ein tiefgehendes Verständnis der Geschäftsabläufe zu erlangen und maßgeschneiderte IT-Lösungen zu entwickeln.
Um Sie und unsere Kunden optimal zu unterstützen, gehen wir nach folgendem Modell vor:
1. Plan
Ganzheitliche Analyse der Anforderungen, IT-Strategieentwicklung und Erstellung eines maßgeschneiderten Transformationsplans.
2. Transform
Umsetzung der geplanten Maßnahmen, Migration bestehender Systeme, Einführung neuer Technologien und Change-Management.
3. Operate
Sicherer und stabiler Betrieb der IT-Infrastruktur und -Services mit Fokus auf Performance, Sicherheit und Effizienz.
4. Service
Kontinuierliche Verbesserung, Wartung, Support und Weiterentwicklung aller Services zur langfristigen Betreuung des Kunden.
Working together for your IT future: Infrastructure. Security. Strategy.
Our Corporate Group
As a group, we present a united front in the market whilst retaining the individual strengths and specialisms of our individual companies. This means our clients benefit from a high level of expertise in every specialist area, whilst also enjoying seamless, coordinated collaboration across all our services.
Our shared goal is to develop sustainable, efficient and future-proof solutions that are precisely tailored to our customers’ needs. Close cooperation within the group enables swift decision-making, transparent processes and consistently high quality.
